Hub Track and Management suite an unique airline solution to drive operations performance.
Handle more than 20 M passengers, 10 M baggage and 200 k flights per year across multiple European, Africa, Latin and North America.
Discover the modules that make HubTM so unique
Hub Track Management - Pax, Bag and aircraft
Real control over the airline’s performance monitoring aircraft turnaround and processing baggage and passengers for airlines that are focused on a hub strategy
- Passenger Transfer Forecast Engine
- Baggage Transfer Forecast Engine
- Flight Status View
- Station View
- Control View
- Outstations View
- Full Detail to TTY Message
Flight Dispatch Track & Management
Centralized console to manage and control flights in multiple levels, like Schedule, Aircraft, Flight Plan, Zero Fuel Weight, Fuel, Briefing and Slots
- Monitor Flight Plan
- Monitor Schedule Changes
- Monitor Tail Changes
- Monitor EZFW Changes
- Monitor Fuel
- Monitor Briefing
- Monitor Slots
- Monitor Weather Changes
Flight Arrival Management
Real time control over all incoming flights focusing on improving arrivals to improve overall on time performance and passengers’ connections
- Engine to Optimize Flight Arrivals taking into consideration Flight Cost Index and Aircraft turnaround, and Passengers and Baggage transfers
- Monitor Flight Plan Execution
- Receive Flight ETA from aircraft
GroundOps Mobile Application
Real-time Control Over Arriving Flights to Boost On-time Performance and Passenger Connections
- Integration with Hub Track Management – Pax, Bag and Aircraft module to allow boots on ground (Flight Control – Turnaround Managers and Customer Care – AirSide) to monitor the situation and take action
- Monitor Passenger and Baggage Transfer
- Monitor Aircraft turnaround
- Monitor Crew arrival and transfer
Target Benefits
Reduce Passenger Miss Connection
Improve Baggage Status Information
Optimize Carbon Offprint
Better Operation Monitorization
Reduce Baggage Left Behind
Improve On Time Performance
Goals
Reduce Cost with Passengers Compensations
Optimize Fuel Consumption
Increase Customer Satisfaction
Target € 750 k / year for a 100 aircraft airline company
Suite Functionalities
Control de Overall Operation
Real control over the airline’s performance from a network and hub perspective. Focus on OTP and passenger satisfaction. Real-time monitorization of OTP (network plus Long Haul, Medium Haul, and Domestic performances), overall day execution (total, departed, and cancellations), OTP by hour, delay codes (number of flights and average delay minutes), NPS, follow aircraft on ground and flight cancellations. Monitor the airline’s target and ATC limitation (TSAT, TOBT, and ARDT), Hub’s connectivity for passengers and baggage with a focus on misconnections, baggage left behind, and overnights. A specific lens on hub departures delays codes and ground handling responsibilities and SLA.
Hub Track Management
Control Hub or Station Turnaround by Aircraft Tail
Have a bird’s eye view of the next operation by airline’s hub and aircraft perspective to monitor situation and understand potential constraints and risks. Taking into consideration inbound flight delays and missed baggage, follow aircraft turnaround window, and monitor solution forecast of baggage and passengers transfers.
Outstations Monitorization
Have a bird’s eye view of the next operation for all chosen outstation and aircraft perspective to monitor situation and understand potential constraints and risks. Taking into consideration inbound flight delays and missed baggage, follow aircraft turnaround window, and monitor solution forecast of baggage and passengers transfers.
Control Hub Baggage and Passengers Transfers
Have a bird’s eye view of the day of operations for each airline’s hub with an inbound and outbound perspective and operations KPI. Monitor passengers and baggage transfers situation, understand potential passengers and baggage transfers constraints and risks based on solution engines. Take appropriate decision to maximize costs based on flight OTP, baggage left-behind and passenger miss connection.
Verify all Flight Baggage Status for Departure Flights
Have a detail view of baggage situation per departure flight out of the hub, understand flight baggage situation.
Analyse all Baggage Status
Have a detail view of baggage situation, monitor baggage each situation per departure flight and control baggage left behind.
Monitor Baggage Transfer
Have a detail analysis capability of baggage transfer engine output allowing to understand inbound to outbound flight constraint and risks.
Drill Down to Baggage TTY Message
Have a detail understanding of all baggage situation by analysing TTY messages received per baggage.
Monitor Passengers Transfers
Have a detail analysis capability of passenger transfer engine output allowing to understand inbound to outbound flight constraint and risks.
Query Bag Status
Have the capability to query bag status by flight number and seat number to enable IATA Reso 753 and improve customer experience.
Flight Dispatch Track & Management
Control Flight Dispatch Process
Have a bird’s eye view of the day of operations for each airline’s station or all stations with flight by flight complete perspective on dispatch processes baseline and deviation over Flight Plan, Operational Scheduling Departure times and Aircraft Tail, Estimated Zero Fuel Weight information, Fuel information, Weather, Briefing information, and Airport Slots information feeds.
Flight Arrival Management
Sequence Flight Arrivals
Have control over flight arrival sequence by monitoring flight plan execution with the reception of ACAR messages with updated ETA from the aircraft. Optimize flight arrival sequence to minimize ground operations impacts, reduce fuel consumption and improve passengers and baggage transfers all at the same time.
GroundOps Mobile Application
Monitor Flight Departures
Have control over flight departure time based on current situation and flight dependencies.
Monitor Flight Dependencies
Monitor flight dependencies for passengers, baggage, aircraft and crew.
Monitor Passengers
Monitor passengers and baggage situation understanding real-time situation
Engine
Passenger Transfer Engine
Forecast inbound to outbound flight passenger transfer taking into consideration inbound flight terminal and remote stand or gate and outbound terminal and gate, customs and security crossing per time of day and day of week, arrival, on block and hull open times, and departure times of outbound flights.
Baggage Transfer Engine
Forecast inbound to outbound flight baggage transfer taking into consideration number of baggage, inbound flight terminal and stand, equipment unloading times, dollie times, belt maximum throughput, outbound flight terminal or stand, dollie times, equipment loading times, number of baggage, arrival, on block and hull open times, and departure times of outbound flights.
Arrival Sequence Engine
Calculate best and optimal inbound flight arrival sequence and time spacing to minimize ground handling activities, in particular passenger and baggage transfer as aircraft turnaround. Improve flight cost index to meet desire ETA and fuel consumption, taking into consideration flight ACARS messages with updated ETA and flight progress meeting the flight plan waypoints schedule time.
