ACC

ACC exists to make airline operations run on systems that are always accurate, always in sync, and always available.

ACC — Airline Competence Center — is an independent airline operations-technology company. Ops NEXUS, Disruption Care, and SmartBlock are built and proven with the airlines that run them; Consulting brings the same operational knowledge to airline strategy.

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Who we are

An independent operations-technology company.

ACC was incorporated in Cape Verde in 2019, independently owned — not a subsidiary or embedded competence center inside any airline group. TAP Air Portugal is ACC's most significant client and closest Living Lab partner, not its parent.

Airline focus

Airline operations, not general enterprise software.

ACC's products and advisory work exist inside one domain: how airlines run hub operations, manage disruption, and organize the passenger experience around both. Ops NEXUS, Disruption Care, and SmartBlock are built for that domain specifically, not adapted from generic enterprise tooling.

How we build

Products co-evolved with the airlines that use them.

ACC's products aren't built in isolation and sold afterward. They're developed inside real airline operations, with the teams who run them, and proven there before anywhere else — capability built for one airline becoming reusable for the next.

TAP Air Portugal is ACC's current Living Lab partner. Ops NEXUS's own history runs through earlier engagements with Icelandair and SATA, whose Ops NEXUS-line contracts have since ended — foundational engagements that shaped the platform before TAP, not ongoing relationships today.

Technology and expertise

Two capabilities that reinforce each other, not one and the same.

Ops NEXUS, Disruption Care, and SmartBlock are ACC's technology — built and proven in real airline operations. Consulting is a separate, standalone capability: airline strategy advisory across network, revenue, distribution, and digital transformation. The two draw on the same operational knowledge, but neither requires the other — a consulting engagement doesn't require adopting ACC software, and a software deployment doesn't require a consulting engagement.

Airline Strategy Advisory

Need strategy, not software? Talk to Consulting.

Network, revenue, pricing, distribution, budget, digital transformation, and IT portfolio — grounded in the operations ACC's technology already runs.

Explore Consulting →

Talk to us about your operation.

See how ACC's technology and advisory work together — or independently — for your airline.

Get in touch

Explore other ACC solutions

Ops NEXUS SuiteShared situational awareness, anticipation, and coordinated operational action.Disruption CareDigital, personalized passenger assistance during disruption.SmartBlockThe personalization and packaging platform behind Disruption Care.ConsultingAirline strategy and advisory across network, revenue, distribution, and transformation.